Contact Support
Have a question about the presentation, your order, or anything else? We're happy to help.
Email Us
Send us a message at support@redstoneresearch.group and we'll get back to you within 1–2 business days.
Before You Write
- Order or download issues: include the email address you used at checkout so we can find your order quickly.
- Refund requests: purchases are handled by the merchant's checkout, so their refund policy applies — but tell us and we'll point you in the right direction.
- Technical questions: describe your setup and where you got stuck, and we'll do our best to guide you.
Support Hours
Our small team answers messages Monday to Friday, 9am–5pm US Eastern Time. Messages sent on weekends are answered the next business day.